I'm a fractional COO for solo and boutique law firms — I build you the AI-run crew you can't afford to hire, so you get your time back. I learned it running my own mediation pro se'.
For solo, boutique, and thin-staffed law firms. A fractional COO who builds your back office with AI layers — for a fraction of the cost of hiring one.
Book a 20-minute callI spent over $20,000 in attorney fees before I realized I could run my own mediation pro se' — by building AI layers to handle the intake, the documents, and the deadlines myself.
Everyone isn't me, and most owners shouldn't represent themselves. But it taught me the thing I now sell: a thin-staffed legal operation can save real time and real cost by adding AI layers to how it already runs. I've been in the legal file from the inside — not selling software from the outside. That's why solo and small firms are where I start.
20+ years optimizing operations across banking, healthcare, and small business — now focused on law firms.
New Legacy Services has been a partner to small businesses since 2008. What I do hasn't changed: fill the gaps, connect the pieces, give owners their time back. The technology has — MS Access then, AI now.
The outcome: hours back in your week, without adding a salaried hire.
It's a repeatable system, not a scramble — I call it the Gap Filler Framework.